Privacy Policy
Last updated: January 2026
This page is maintained by Northline AI to explain how we handle information collected through our website, our AI chat assistant, and our client engagements. We collect only what we need to run our business and serve clients well.
Information we collect
When you contact us by email or through the AI chat on this site, we receive the information you choose to share — such as your name, email address, company, and the contents of your message. We also collect basic technical information (such as browser type and pages visited) to keep the site secure and understand how it is used.
How we use information
We use the information you provide to respond to your inquiry, deliver services you have engaged us for, and maintain records of our correspondence. We do not sell personal information and we do not share it with third parties for their own marketing.
AI chat
Messages sent through the AI chat are processed by our AI provider to generate responses. Do not include sensitive personal information in chat messages. For anything substantive, please email us directly.
Retention
We retain correspondence and client records for as long as needed to serve you and to meet our legal and accounting obligations, then delete or anonymize them.
Your requests
To request access to, correction of, or deletion of information we hold about you, email team@northlineai.dev. We aim to respond promptly.
Contact
Questions about this policy can be sent to team@northlineai.dev.